RedClick Phone Number – Customer Service, Breakdown & Claims

If you’ve ever stared at an insurance contact page wondering which number actually helps — for a claim, a breakdown, or just a policy question — you’re not alone, because RedClick, the new face of Liberty Insurance in Ireland, has a handful of phone lines and it’s not always obvious which one does what. This article maps every official RedClick contact number and explains how the Liberty transition affects what you dial.

Employees in Ireland: 400+ · Main phone number: 01 553 40 40 · Breakdown assistance number: +353 91 56 0636 · Customer portal: redclick.ie · Contact channels: Phone and webchat

Here are the essential company details at a glance:

How do I contact RedClick?

RedClick offers several ways to get in touch. The simplest is to call 01 553 40 40 – that’s the main customer service line listed on the official RedClick contact page. If you need help outside phone hours, their help centre says live chat is available on the website.

What is the RedClick phone number?

• General inquiries: 01 553 40 40 (RedClick Contact Us)
• Customer services (freephone): 1800 89 1890 (RedClick Car Policy Booklet)
• Claims 24-hour helpline: 01 553 4020 (RedClick Claims & Emergencies)
• Claims freephone: 1800 77 1800 (RedClick Car Policy Booklet)
• Windscreen helpline: 1800 94 4435 (from policy booklet, RedClick Car Policy Booklet)

Four numbers, four purposes. The catch: keep your policy document handy, because not every line covers every issue.

Does RedClick have live chat?

Yes, live chat is available on the RedClick contact page. It’s a good option for quick policy questions without waiting on hold – though complex claims or breakdowns still require a phone call.

What is the RedClick email address?

RedClick doesn’t publish a direct email address; instead they offer a web contact form. The contact page guides you to fill in your policy number and message, with responses typically within 1–2 business days.

How do I access the Customer Portal?

Visit redclick.ie and log in to your account. There you can view policy documents, update contact details, and check claim status. It’s the fastest way to make administrative changes without a phone call.

The implication: choose the right channel to get the fastest response.

Is Liberty now RedClick?

Yes, Liberty Insurance Ireland rebranded to RedClick. Existing Liberty policies remain active under the new brand, and the terms and coverage haven’t changed. But the phone numbers have: old Liberty contact details are being phased out. Always use the numbers from the current RedClick contact page.

What changed when Liberty became RedClick?

• Brand, website, and phone numbers changed; policy terms and coverage remained the same.
• RedClick works with the same parent company, Allianz, behind the scenes.

Are existing Liberty policies still valid?

Absolutely. Your policy continues under RedClick until its renewal date. You don’t need to reapply or sign anything new.

Do I need to update my contact details?

If you registered with Liberty, your details were migrated. But update your phone contacts to the RedClick numbers – especially the breakdown helpline (+353 91 56 0636) and claims line (01 553 4020).

Keeping the right numbers on hand saves time when it counts.

Who do I call for breakdown assistance?

If your motor policy includes breakdown cover, dial +353 91 56 0636 (international) or 091 560 636 (within Ireland). This number is on the official RedClick contact page and confirmed in the RedClick Car Policy Booklet.

What is the breakdown assistance phone number?

• Republic of Ireland: 091 560 636 (RedClick Contact Us)
• International: +353 91 560 636 (RedClick Car Policy Booklet)

This helpline covers roadside assistance, home-start, vehicle recovery, and journey completion – as detailed in the policy booklet.

What if I need emergency home repairs?

If your policy includes home emergency cover, call the same breakdown number. The operator will assess whether it’s a covered home emergency (e.g., burst pipe, electrical failure). Check your policy wording first; not all policies include this.

Is breakdown cover included in all policies?

No. The contact page states breakdown assistance is available only for motor policies that include the cover. Check your policy documents or log in to the portal to confirm.

Five contact numbers, each with a specific job. The trade-off: the more specific the line, the faster your issue gets handled – but you need to know which is which before you dial.

What is 353 1 613 3990?

This number appears on some directories as a RedClick customer service number for policies starting with specific prefixes. According to a third-party source, 353 1 613 3990 may be used for policyholders with GEI-prefix policies, while 01 553 4040 is for XB/WB prefixes. However, RedClick’s official contact page now lists 01 553 40 40 as the main number for all inquiries – so that should be your first call.

What number is 01 617 9950?

This number appears in some search results and social media, but its exact purpose is unconfirmed in official RedClick documentation. It may be an older Liberty number that is no longer active. Stick to the numbers on redclick.ie/contact-us.

Can I call 03330 046 046?

That UK non-geographic number appears in search snippets. It is not listed on the official RedClick website. Use the Irish helplines instead.

Is 0818 a free number?

0818 numbers are typically charged at local rate from landlines, but may cost more from mobiles. RedClick lists a motorway emergency number: 0818-715-100 (RedClick – What to Do When Your Car Breaks Down). Check with your mobile provider.

What number is 1 800 468 3466?

That US toll-free number is associated with National General Insurance, not RedClick. Ignore it for Irish policy matters.

The safest approach is to use only numbers from the official website.

What are common reasons for claim denial?

According to RedClick’s claims and emergencies page, incidents that may give rise to a claim must be reported immediately or as soon as practically possible. Late reporting is one of the most common grounds for denial. Other frequent reasons include insufficient documentation, policy exclusions (e.g., driving without a valid licence), and suspected fraud.

What are the most common reasons for claim denial?

• Late reporting – call 01 553 4020 or 1800 77 1800 as soon as possible.
• Insufficient documentation – keep photos, witness details, and Garda report.
• Policy exclusions – review your policy booklet for what’s not covered.
• Fraud – RedClick investigates suspected fraudulent claims.

How can I avoid claim denial?

1. Report the incident immediately. RedClick requires you to call as soon as practically possible (RedClick Claims & Emergencies).
2. Gather evidence: exchange details with the other party, take photos, and note the location.
3. Do not admit fault – the help centre instructs you not to admit responsibility (RedClick Claims & Emergencies).
4. Notify the Gardaí if required (call 999 or 112 for dangerous situations).

The pattern: most denials are avoidable with a timely phone call and the right documents. Your first action after any incident should be dialling one of RedClick’s claims numbers.

Compare the ways to reach RedClick:

Five ways in, one rule: emergencies need a phone call – not email or chat.

Steps to follow after an accident

1. Stop at the scene, turn on hazard lights, and check for injuries.
2. Call emergency services if needed – Gardaí on 999 or 112.
3. Exchange details with the other driver(s): name, address, registration, insurance info.
4. Take photos of the scene and damage.
5. Do not admit responsibility – RedClick advises against it (RedClick Claims & Emergencies).
6. Report the incident to RedClick immediately on 01 553 4020 or 1800 77 1800.

Timely reporting remains the single most effective way to protect your claim.

RedClick is available via Phone and Webchat

— RedClick website (contact page)

Access Breakdown Assistance (for eligible policies): +353 91 56 0636

— RedClick Facebook page

Contact Information · Help centre · Guaranteed repair network · 01 553 40 40

— RedClick contact page

For Irish drivers, the choice is simple: save the main service number (01 553 40 40) for routine calls, the claims line (01 553 4020 or 1800 77 1800) for accidents, and the breakdown number (+353 91 56 0636) for roadside trouble. Using the wrong number once could mean wasted minutes – and in an emergency, minutes matter. Open the RedClick portal today and store these numbers where you can find them instantly.

Related reading: RedClick Insurance Claims & Emergencies · RedClick Insurance Contact Us

Frequently asked questions